The 800-447-1985 number originated in 1985 and was called Rural Concern as it was created to assist the agricultural community during that farm crisis. In 1993 Iowa suffered severe flooding and the name was then changed to Iowa Concern as the program began assisting in urban areas as well. That same year, 1993, is when the service added stress counselors on the line. The web site and Live Chat features were added in 2002.
Author: Margaret VanGinkel, firstname.lastname@example.org